SMS Privacy Policy

1. Information Collection and Opt-In

LOMOKE does not share or sell mobile opt-in data with third parties or affiliates for marketing purposes. LOMOKE collects your mobile phone number only when you voluntarily provide it through our website contact forms, during a design consultation, or by texting a keyword to our business number. By opting in, you consent to receive appointment reminders, fitting updates, and occasional brand announcements from LOMOKE.

2. SMS Data Protection (Non-Sharing Clause)

LOMOKE does not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes. Your information is used strictly by LOMOKE to manage your bespoke experience.

3. Message Frequency and Rates

Message frequency varies based on your current project status. Standard message and data rates may apply.

4. Your Control: Opt-Out and Help

You may opt-out of receiving SMS messages from LOMOKE at any time. To stop receiving messages, simply reply STOP to any text message you receive from us. After you send the message "STOP," we will send you an SMS message to confirm that you have been unsubscribed. If you need assistance, you can reply HELP or contact us at contact@lomoke.com.

Email & Digital Communication Policy

1. Data Collection & Purpose

LOMOKE does not share or sell opt-in data with third parties or affiliates for marketing purposes. LOMOKE collects your name and email address exclusively when you voluntarily subscribe to our "Atelier Updates," request a design consultation, or initiate a bespoke commission. We use this information to:

Provide updates on your active "Signature Fit" projects.

Send occasional invitations to private showcases (including NYFW events).

Share "Technical Specification" insights and brand philosophies.

2. Data Security & Integrity

Your structural privacy is a pillar of our brand. LOMOKE utilizes secure, encrypted platforms (Microsoft 365 and Squarespace) to house your contact information. We never sell, rent, or trade your email address with third-party marketers.

3. Third-Party Service Providers

We may use trusted third-party services to deliver our emails (e.g., Squarespace Email Campaigns). These providers are contractually obligated to protect your data and are prohibited from using your email for any purpose other than delivering LOMOKE communications.

4. Opt-Out

You have full control over your digital relationship with LOMOKE. Every marketing or brand email we send includes a clear "Unsubscribe" link at the bottom. If you choose to leave our mailing list, your request will be processed immediately. (Note: You will still receive transactional emails regarding active orders or scheduled fittings.)

5. Data Retention

We retain your email data only as long as necessary to provide our bespoke services or as required by New Jersey state law for business record-keeping.